![]() ![]() Fix 'Failed to personalize the software update' on M1 Mac when reinstalling macOSįix 'An error occurred preparing the update' when updating macOS Fix 'An error occurred preparing the update' when updating macOS Guide to "An error occurred preparing the update" and "Failed to personalize the software update": If you can't install or upgrade to macOS Ventura or other versions due to one of the above errors, you can tap OK to dismiss the notification and then try the following solutions. ![]() Please check your internet connection and try again." An error occurred while downloading the selected updates. There's also a similar error on Intel-based Macs: " An error occurred preparing the update."Īnother one related to the personalization error on Apple Silicon Mac is " Failed to personalize the software update. Please try again." on M1 Mac when trying to upgrade to or clean install macOS Ventura, Monterey, or Big Sur. ![]() Failed to personalize the software update. You may experience " An error occurred preparing the update. ![]()
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